| Radar
Direct refund policy
How
do I return faulty items?
If
you receive a faulty item, we will be happy to
supply a replacement or a refund if no replacement
is available.
To
receive a refund please follow the procedures
outlined below:Please enclose a letter with your
full name and address, the order reference number
and a description of the fault. Package the item
securely and return to the address below.
We
do recommend the use of the Royal Mail Special
Delivery service for your return.
Radar
Direct
Admail 3675,
MANCHESTER,
M60 5ZU
UK
How do I cancel my order?
Under
the United Kingdom's Distance Selling Regulations,
you have the right to cancel your order up to
7 working days after delivery as long as the items
are in their original condition and any shrink-wrap
is still sealed.
To cancel your order, please write 'cancel order'
on the invoice and return the whole package to
the address below. We advise that you send the
parcel by Royal Mail Special Delivery and ensure
the items are strongly packaged.
If they are damaged in transit due to being inadequately
packaged, we will be unable to give a refund.After
receiving the parcel we will refund your credit
/ debit card (excluding original shipping costs)
within 30 days.
Radar
Direct
Admail 3675,
MANCHESTER,
M60 5ZU
UK |